The personal information we collect from you can include your name, email address, IP address, pages you visit, how long you stayed on the page for, transaction details and more. Below is the detail on:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
Usage Data
We may process data about your use of our website and services (“usage data”) The usage data may include
- Your location information, including location information from your mobile device. (Most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu.)
- IP address, browser type and version, operating system, device ID’s (including mobile devices), referral source length of visit, page views and website navigation paths
- Computer information and network (connection) information as well as information about the timing, frequency and pattern of your service use.
The source of the usage data is Google (and YouTube) and WooCommerce analytics tracking systems.
How do we use Usage Data?
This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
Account Data
We may process “account data”. The account data may include your name and email address. The source of the account data is you or your employer.
How do we use Account Data?
The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
Profile Data
We may process your information included in your personal profile, your “profile data”. The profile data may include your name, address, telephone number and email address.
How do we use Profile Data?
The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
Enquiry Data
We may process information contained in any enquiry you submit to us regarding goods and/or services; “enquiry data”.
How do we use Enquiry Data?
The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
Customer Relationship Data
We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer.
How do we use Customer Relationship Data?
The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is through consent or our legitimate interests, namely the proper management of our customer relationships.
Transaction Data
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website; “transaction data”. The transaction data may include your contact details, delivery details, your card details and the transaction details.
How do we use Transaction Data?
The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
Notification Data
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters; “notification data”.
How do we use Notification Data?
The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent or in certain circumstances, the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Correspondence Data
We may process information contained in or relating to any communication that you send to us; “correspondence data”. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
How do we use Correspondence Data?
The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is [our legitimate interests, namely the proper administration of our website and business and communications with users.
Social Plugins and Data
We may use widgets and plugins that use third party social sharing, such as the Sassy Social Share plugin. Listed below are the systems that these may use:
- We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy
- We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook.
- We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy:
- We use a GooglePlus widget at our website. As a result, our website makes requests to Google’s servers for you to be able to share our webpages using your GooglePlus account. These requests make your IP address visible to Google, who may use it in accordance with their data privacy policy:
- We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy:
- We use Pinterest Save widget at our website to allow you to pin images to Pinterest from our webpages. These requests may track your IP address in accordance with their data privacy policy:
- We use Reddit Badge widget at our website which may log information when you interact with the widget. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, user interactions (e.g., voting data), the requested URL and hardware settings, in accordance with their privacy policy:
- We use StumbleUpon Badge widget at our website which may log information when you interact with the widget. Log Data is a form of Non-Identifying Information, in accordance with their privacy policy:
How else might we use personal data?
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Policy, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.